Kepler, the Kepler's Lab mascot

If Something Will Not Load

The quick fixes that solve almost everything.

Try These First

  • Refresh the page. It fixes most things.
  • Check your connection. Games need to load once before they can run offline.
  • Try a different browser if one is being stubborn.

A Warning About Clearing Storage

Clearing your browser storage removes local profiles and progress on that device. If a profile is linked to a parent account, its synced progress is safe and comes back when you link again. If it is not linked, local-only progress is gone for good.

Still Stuck?

Use the contact page and tell us what happened and what device you are on. A person reads it and replies.

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